Privacy Policy

LN Property Buyers ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). LN Property Buyers is operated by LN Property Buyers Pty Ltd (ABN 27 639 363 705).

Information we collect

We may collect personal information you provide directly, including:

• Your name, email address and phone number.
• Details about the property you are looking to buy or sell, your budget and timeline.
• Any information you include in an enquiry or consultation.

When you use our website, we may also collect technical information such as your IP address, browser type, pages visited, and referral source, including the campaign or link that first brought you to the site.

How we use your information

We use personal information to:

• Respond to your enquiry and provide our buyers agency services.
• Communicate with you about your search, purchase or sale.
• Improve our website and understand how visitors find and use it.
• Meet our legal and regulatory obligations.

Disclosure

We do not sell your personal information. We may share it with trusted service providers who help us operate our business and website (for example, our email, CRM and hosting providers), and where required or authorised by law. These providers currently are:

• Vercel, which hosts this website and processes enquiry forms.
• Neon, which stores the enquiries submitted through this website.
• Brevo, our customer relationship management (CRM) and email platform.
• Resend, which delivers enquiry notifications to our team by email.

Each provider only receives the information it needs to perform its service for us.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Some of our service providers may store data outside Australia. Enquiries submitted through this website are stored in Sydney, Australia. Our CRM and email provider stores data in the European Union, our email delivery provider processes notifications in Japan, and our website host may process requests in the United States. Where information is sent overseas, we take reasonable steps to ensure it is handled in a way consistent with the Australian Privacy Principles.

Cookies and analytics

Our website uses cookies and analytics to understand traffic and improve your experience. You can disable cookies in your browser, though some features may not work as intended.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you. If you have a privacy concern or complaint, please contact us in writing using the details below. We will acknowledge your complaint and aim to respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

LN Property Buyers Pty Ltd (ABN 27 639 363 705), trading as LN Property Buyers
Unit 3/68 Sir John Young Cres, Woolloomooloo NSW 2011
laura@lnpropertybuyers.com.au · Call Now